Shipping Policy
Last updated: August 28, 2025
Thank you for shopping with the tattooed quilter. Below you’ll find details on how we handle shipping for both digital and physical products.
1. Digital Products:
Delivery method: Digital products (such as PDFs, patterns, downloads, etc.) are delivered electronically.
Timing: You’ll receive a download link immediately after purchase and/or by email confirmation.
Issues: If you have trouble accessing your digital product, please contact us at thetattooedquilter@gmail.com
2. Physical Products:
Processing time: Orders are typically processed within 2-4 business days after payment is received.
Shipping carriers: We currently use USPS.
Shipping rates: Calculated at checkout based on your location and chosen shipping method.
3. Order Tracking:
Once your order ships, you’ll receive a confirmation email with tracking details.
4. Shipping Destinations
Domestic: We currently ship to the lower 48 United States.
International: We do not currently ship internationally.
5. Shipping Delays:
We are not responsible for delays caused by carriers, customs, or circumstances beyond our control (such as weather or service interruptions).
6. Incorrect Addresses:
Please ensure your shipping information is correct at checkout. We are not responsible for orders shipped to incorrect addresses provided by the customer.
7. Lost or Damaged Packages:
If your package is lost or arrives damaged:
Contact the shipping carrier first to file a claim.
Then contact us at thetattooedquilter@gmail.com and we’ll do our best to assist.
8. Contact Us:
If you have any questions about shipping or your order, please email thetattooedquilter@gmail.com